User Information: All the information that is collected by ISO Techline, that is the basic information that a user provides us through the web site/ phone/ e-mail at various points is kept highly confidential by us and we do not sell or rent out this information to others in any way.
Personal Details: ISO Techline may at some point of time ask for the information that would personally identify a user that is the personal information which would make it possible for our executive to contact the user whenever required. The initial step to use our services is to fill up the registration form in which the user would be asked to fill in the various personal details as in the first name, last name, E-mail address, etc. We would use this information to contact the user regarding the various products and services that the user might have requested for. This may include the special offers, our surveys, some renewal notifications and many such things.
Access to Personal Information: If in case a user opts to change, update or confirm any of his/ her personal information that has been provided to us, then the same can be done by contacting us via e-mail. Even if a user wants to stop the various communication processes from the company, then a request can be put up by him for the same via e-mail itself. After such a thing, if a user wants to continue at any point of time then he can opt-in again. Even after opting out of promotional communication from us, the user may still receive various service messages like order confirmation etc., important messages and some legally mandated notices that would relate to the ability to use the services that the user has purchased from ISO Techline.
Security of the Information: We follow certain procedures to keep the user’s personal information secure and we make sure that this security is adhered to at every step. The various techniques of encryption are followed for certain details like credit card number etc. We make sure that the information is only accessible by us and no other foreign party holds any access to the user’s personal information.
Opt-out Process: If you want to opt-out for our services, then we will refund your money without asking any questions because our motive is customer satisfaction. You can opt-out by simply email us at "firstname.lastname@example.org" and you will get your refund if we are unable to provide you satisfactory services.
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